What to Expect from a Mandeville Wig Consultation

At Mandeville London, we understand the profound impact that hair loss can have on your life. Whether you’re experiencing thinning hair, patchy hair loss, or are in search of your first wig, our consultations are designed to offer you expert advice, personalised solutions, and compassionate support. Our London studio is your sanctuary where you can explore a wide range of options, including European human hair wigs and bespoke wigs tailored to your unique needs.

A Welcoming, Private and Comfortable Environment

From the moment you arrive at our private Fulham studio, you’ll be welcomed into a warm, comfortable atmosphere where your needs are our top priority. Our experienced consultants are here to listen, understand your hair loss concerns, and guide you through the process with empathy and professionalism. We offer complimentary tea and coffee, ensuring your time with us is as relaxed as possible.

Tailored to Your Needs

Each consultation typically lasts up to two hours, but can be flexible to suit you - we are more than happy to take the time you need. Here’s what you can expect during your session:

• Personalised Welcome: Your initial consultation begins with a friendly greeting in one of our spacious studios. You’ll discuss your hair loss concerns, whether it’s dealing with a new hair loss diagnosis like thinning hair or embarking on cancer treatment, choosing a human hair wig (we don't make synthetic wigs or use synthetic hair in any of our creations), or finding the right fit and style for your new hair.
• Exploring Options: Depending on your needs, we’ll guide you through our collections. If a ReadyMade wig suits you, you’ll have the chance to see various options of real hair wigs, to find the perfect match in terms of colour, fit, and length. For those seeking a more personalised solution, our Made to Measure service allows us to create a bespoke wig, meticulously crafted to fit your head and match your desired appearance. We also offer half wig options from both collections suitable for thin or fine hair to add coverage and density without the need for a full wig. If you're experiencing hair loss in a certain patch or area, we will also explain how a bespoke hairpiece might work best for you.
• Comprehensive Advice: We’ll discuss every detail, from selecting the right attachment method for your scalp to choosing the perfect style, length, and colour to make sure your piece works for you each day. If your hair grows back after chemotherapy for example, this consultation can help accommodate new hair growth and ensure you feel confident during this transition. Our experienced wig consultants will talk you through the styling options that can be achieved, as your finished wig, half wig or hairpiece will be cut and styled on your head during your final fitting. We’ll also provide guidance on how to care for your new hair, ensuring it remains in pristine condition for as long as possible.

Understanding the Experience

We know that visiting us for the first time, especially when you’re dealing with hair loss or wearing your first wig, can feel overwhelming. Rest assured, our team is here to support you every step of the way. We approach every consultation with care and understanding that hair loss can affect your self-esteem and lifestyle.

For those already familiar with wigs, we’ll help you identify what’s working and what isn’t with your current piece. Our wigs offer a fresh perspective and a quality that might be different from what you’ve experienced before. You’ll have the opportunity to feel the difference in our foundation materials and compare various hair samples.

Human Hair Wigs Ongoing Support and Care

We believe in providing clients not just a wig, but a complete experience. During your final fitting, we’ll teach you how to care for your new hair using our Mandeville London accessories. Additionally, our website offers video tutorials for further assistance, such as how to wash or style your piece, and our team is always available for unlimited support—because we’re committed to ensuring that you feel confident every step of the way.

Complimentary Consultations with No Obligation

We understand that committing to wear a wig is a significant decision, which is why our consultations are completely free, with no obligation to purchase. Whether you choose in-house at our London studio or a virtual consultation, our goal is to provide you with the information and support you need, without any pressure.

Bring a Friend for Support

For the average person, hair loss can leave you feeling anxious and unaware of what options are available. We know that exploring this process can be emotional, and you don’t have to go through it alone—unless you prefer to. We encourage you to bring along family or friends to your appointment for support. They’ll be welcomed into our studio, and we’ll ensure they feel just as comfortable as you do.

Find Out What Our Customers Think About Their Consultations:

"Robert, Joanna and Janet picked up my wig query quickly and I was able to make an appointment with Robert in their airy, modern and spotless studio without having to wait long. Robert couldn't have been more kind, knowledgable and professional as he spent time discussing my options and giving me advice on colour match and what to expect from my hair during my chemo treatment. My follow-up appointment was equally enjoyable and my wig looks great: natural with more thickness and movement than my own hair. I would thoroughly recommend Mandeville to anyone who is experiencing hair loss and is looking for a first-rate, personal service that will give you the confidence you need at what is often not an easy time." - Caroline

"I was highly recommended to Manderville Wigs by a lady that had just brought a wig from them. I was very nervous when I went, but as soon as I arrived, I was greeted by a very friendly team. Robert came out to say hello and immediately made me feel at ease; I felt as if I was chatting to a friend over a cup of coffee. The surroundings are very realaxed and cosy and what I loved is that Robert, Jo and Julie the rest of the team gave me their full attention as if I was the only person in the world that was buying a hair piece, even though they must have a massive clientele. Their quality is amazing, only the best, just feeling how light the wigs are takes away that fear of the olden days where it felt young were wearing a winter duvet on your head! Their kindness, understanding and patience is never ending, as if they have all the time in the world to answer my million questions. These wigs are fit for the queen and if it had her phone number I would highly recommend them!" - Janet

Book Your Complimentary Initial Consultation Today

Take the first step towards regaining your confidence with a personalised Mandeville wig consultation. Whether in person or virtually, our team is here to support you through your hair loss. Book your free new client consultation today and discover the difference that Mandeville London can make.

Book Your Free Consultation

At Mandeville London, we’re not just about wigs—we’re about understanding, empathy, and creating a look that feels truly you.